Email-A-Librarian (To: Turnitin)
Important Notices HKU is licensed for a set number of active student users to be shared by all HKU staff and students. Once the account has reached its student limit, no new students will be allowed to join HKU's account, meaning they will be unable to submit papers. Please review and expire any unused classes often to avoid using up the student limit. |
Since 1 August 2024, Web Access Restrictions have been applied to Turnitin classes created via HKU Moodle, i.e., teachers and students can only access Moodle Turnitin classes via Moodle but not Turnitin.com. The restrictions ensure that content created within Moodle remains secure, as it cannot be edited or deleted from outside the platform. |
Access via turnitin.com | Access via Moodle |
Teaching staff may contact the Libraries to request for an instructor account. For details, please visit this guide (log-in required). Teaching assistants (TA) can be added by an instructor via the Master Course option. This allows both the instructor and the TA to access a Turnitin class. Faculties / departments may apply for instructor accounts with departmental email addresses.
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Instructors can create Turnitin assignments and generate similarity reports within Moodle environment in one go. Learn more about Turnitin on Moodle platform at Moodle support online and the following videos: |
1. How do I reset my password?
3. How do I create an assignment?
4. Where can I view and change the advanced (optional) assignment settings?
5. How do I upload multiple files on behalf of students?
6. How do I upload a zip file of papers on behalf of students?
7. How do I interpret the Similarity Report?
8. How do I refine my students' similarity scores?
9. How do I exclude a specific source in Turnitin?
10. I have received a paper view request. What should I do?
11. Is it possible not to store a paper (e.g. a research proposal) in the Turnitin database?
12. I received a student's request for deleting a paper via Turnitin.com platform. How do I proceed?
13. I receive an M14:11 error when trying to view a submission. What can I do?
14. I receive an email relating to reaching active student limits. How can I expire a class?