HKU Libraries Blog

ProQuest Scheduled Maintenance on 8 January 2023

Message from ProQuest 

ProQuest will be taking up two maintenance windows beginning Sunday, 8 January 2023 (Hong Kong Time) to upgrade infrastructure, enhance security, and maintain reliability on many ProQuest products. Details for each window are listed as follows. 

#1 - Maintenance window at Sterling, VA – DC4 Data Center
The window will run from 11:00 am to 9:00 pm, Sunday, 8 January 2023 (Hong Kong Time), a total of 10 hours, for the products listed below.

See the times for this maintenance in your region  

• Research databases  
• ProQuest Platform (Both Subscriber and Open Layer) 
• ProQuest API 
• z39.50/XML gateway 
• Guided Research  
• Guided Research Platform 
• ProQuest Research Companion 
• Genealogy / Map Products  
• Ancestry Library 
• African American Heritage 
• Digital Sanborn Maps 
• Fold3 
• Heritage Quest online 
• Newspapers.com 
• TDM Studio 
• Chadwyck-Healey databases (Both US and UK) 
• All GIS Plaforms 
• ProQuest Dialog (search.proquest.com/professional, dialog.proquest.com/professional) 
• ProQuest Dialog API (api-dialog.proquest.com) 
• ProQuest Administrator Module (admin.proquest.com) 
• Dissertation publishing o Dissertations Dashboard 
• Dissertation Express 
• Dissertation Email Delivery 
• Alexander Street Press  
• LAZR 
• NUVO 
• DORP 
• Authorize 
• PHILO 
• PHAROS 
• Bibliographic and catalog enrichment resources  
• Books in Print® 

 Resources for College Libraries  

• ProQuest Syndetic Solutions 
• Self-Published Author 
• Bowker  
• My Identifiers 
• SAN (Standard Address Number) 
• Back-end Manufacturing (internal)  
• Content Store 
• Manufacturing / Editorial – ECMS 
• Manufacturing - Optimus / Atrium / Bumblebee 
• OODS/PQ Platform Offline Feed 
• Enterprise Systems  
• One Admin 
• TRACS

#2 - Maintenance window on AWS affecting EBooks Products

The window will run from 11:00 am to 4:00 pm, Sunday, 8 January 2023 (Hong Kong Time), a total of 5 hours, for the products listed as follows. 

See the times for this maintenance in your region  

• Research databases  
• EBook Central 
• Lib Central 
• Pub Central o HQ