1. Go to HKUL Homepage and click “MyAccount@HKUL”.
2. Login with your HKU Portal/ library card number and PIN. Find out more about login FAQ.
3. Click on the “LOANS” tab or “VIEW ALL LOANS” tab to display all checked out items.
4. Select desired item to renew or click “RENEW ALL” to renew all items.
5. A new due date will be display if renewal is successful.
Find out more about online renewal here.
To save a item, click 
on the right of the record. To access my favorites, click 
on the top right corner.
1. After you have done a search, click “Save query”.
2. To set up alert, click “Turn on notification for this query”.
|
Status |
Description |
Action |
|
On loan until DD/MM/YYYY hh:mm:ss |
Item is currently checked out by you |
You may renew the item via Find@HKUL when the item is due soon. |
|
Hold. Not Started. Place in queue is (no. of queue) |
Item is reserved by another user and you are in hold queue. |
Wait for user to return the item or Check the availability of the book owned by other UGC libraries and place; a HKALL request if the item is available in other libraries. |
|
Hold. In Process |
Item is being processing and will be on holdshelf later |
Wait for the email notification for item collection. |
|
Hold. On holdshelf until DD/MM/YYYY |
Item is placed at holdshelf until DD/MM/YYYY and you can pick it up until DD/MM/YYYY |
Pick up hold item at 2/F Self-service collection room. |
|
Lost |
Item is assumed to be lost |
Return at Lending Service Counter if you own the item or Pay the replacement fee for lost item |
|
ILL. Request sent to partner |
ILL request is sent to the lending library |
Request is successfully placed and you may check the latest status in MYACCOUNT@HKUL. |
|
ILL. Shipped Physically |
An ILL item is in processing stage |
Wait for the email notification for item collection and you may check the latest status in MYACCOUNT@HKUL. |
|
ILL. Physically received by library |
ILL item is sent to HKUL and you can pick it up |
Pick up hold item at Services Counter at branch libraries or Main Library. |
