EndNote@HKU: FAQ

EndNote Software Updates

EndNote released version 20.5 on 31 January 2023 (https://endnote.com/downloads/available-updates/). If you encounter any issues after the update, please report to Email-A-Librarian. You may uninstall version 20.5 and download version 20.0 from the Download EndNote webpage (https://lib.hku.hk/endnote/download.html).

FAQ

	Can I export citations directly from different databases? How to export Chinese sources from CNKI to EndNote library? How do I add a new style to EndNote? How do I transfer an EndNote library to another computer? Can I sync the library in my EndNote Desktop with an EndNote Online account? How to export references from EndNote to an Excel spreadsheet? How to annotate the PDF files in my EndNote library? Importing PDF files to EndNote 1) Can I import PDF files to create new references? 2) Why are some of the references incomplete?
	I am not able to find EndNote CWYW (Cite While You Write) toolbar in MS Word. ( Windows / Mac ) The EndNote online account login dialog keeps popping up whenever I click the EndNote tab in MS Word. What should I do? The message "A COM exception occurred" / "Cannot edit Range" pops up when inserting an in-text citation into MS Word. What should I do? The in-text citation inserted to MS Word is displayed as the format {Liu, 2011 #1}. How do I fix it? How do I make the in-text citations superscripted for Vancouver style using Cite While You Write? Why is there an error message "Word wasn't able to load an add-in. Your add-in isn't compatible with this version of Word" when opening Word?
	How to switch between EndNote and another citation management software, e.g. Mendeley? ( From Mendeley Desktop to EndNote / From Zotero to EndNote From EndNote to Mendeley / From EndNote to Zotero ) What is the difference between EndNote Online and EndNote Desktop? Can I use EndNote after leaving HKU? Can I use EndNote on iOS devices?

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